We typically dispatch the product within 3-4 business days from the time you place the order. This time may be more in case of customized/personalized products or made to order products. We will intimate you the delivery time for the same. Sometimes the order processing may be delayed if one item from your order is out of stock. We try and send the complete order in one package to save the shipping charges to you.

All orders are shipped through registered domestic courier companies and /or speed post only. The order delivery will take up to 7 working days from the time your order has been processed. While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.

If you wish an express delivery, please contact our customer service department with your order number. Express shipping charges will be chargeable.

Gravity Furniture Pvt. Ltd.(OPC) is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2 working days from the date of the order and payment. All orders shipped through courier company/post office are insured by the carrier and Gravity Furniture Pvt. Ltd.(OPC) is in no way responsible for any damage to the order while in transit to the buyer. For any claims please contact the carrier used for your shipping.

Transportation Cost and Labour Cost is Extra. Within Mumbai Transportation Cost is INR 2000/- per order, Out side Mumbai Transportation cost would be paid to the courier agency directly, Approx cost would be in range of 2000 to 5000 depending upon the location. Courier charges are just indicative and when the product gets delivered need to be Paid in Cash to the Courier Vendor. Our Courier partner is Gati.